Connect Digital Systems transform the on-hold button from a standard telephone feature to a business information resource.
“Hold Time” becomes productive for both your Business and your Callers. Why waste your time with “Dead Air” when you have a captive audience. According to a recent survey 88% of all consumers prefer hearing a message on hold (rather than other options) when holding for a company representative.
Connect Digital Systems Advantages:
INCREASE – sales opportunities
ENHANCE – corporate image
CROSS MARKET – products and service
ALLEVIATE – caller’s frustrations while on hold
RELIEVE – pressure from your telephone staff
REDUCE – number of abandoned calls
COMPLEMENT – existing advertising efforts
FEATURE – current specials
DECREASE – perceived holding time
ENCOURAGE – a more relaxed rapport with callers